Welcome to the Learn@ISU Online Store support homepage!

On this page, you will find links to the following information designed to assist you when using the Learn@ISU Online Store.

Quick Links

  • Learn@ISU Online Store Contacts - This page provides general contact information and contact information for departments on campus who have training courses in the Learn@ISU Online Store.
  • Frequently Asked Questions - Have a question? Check out this page for common questions and answers to help as you navigate the system.

Purchasing a course

To purchase a course through the Learn@ISU Store using a credit card:

  • Step-by-step instructions for purchasing a course.
  • Locate the course(s) in the course catalog and click Add to Cart
  • Once you have added the course(s) to your cart, do one of the following.
  • If you are a new customer (never purchased from us before), click on Proceed to Checkout.
    • As a new customer, complete the information to set up your account
    • If you are an existing customer, enter your email address and password under Returning Customers and click Login & Checkout.
  • Complete the transaction using your credit card. Once the transaction is complete, you can start the training.

Pricing Policy

Prices are subject to change without notice. The prices shown online supersede all previous prices. We reserve the right to correct misprints.

Refund Policy

Request a refund or transfer enrollment

Online course purchases are non-refundable after 90 days from the date of purchase. Once a course is listed as In Progress or Cancelled, it cannot be refunded or transferred. To receive a refund for any course not started within 90 days of purchase, complete and submit the Course Refund form within two business days before the expiration date. Credit will be issued as a refund to the credit card used to make the purchase. Complete and submit the Transfer Enrollment form to transfer enrollment from one participant to another. 

Classroom course purchases are non-refundable up to two business days before the day of the course. To receive a refund, complete the Course Refund form a minimum of two business days before the day of the course. Complete and submit the Transfer Enrollment form to transfer enrollment from one participant to another.

For purchases made through contracts, refer to individual contracts' refund, transfer, and cancellation terms.

Each training unit reserves the right and is responsible for refusing any refund where there has been an abuse of these policies. All refunds are handled at the discretion of each training unit management.

State of Iowa Underground Storage Tank (UST) Operator Training

Iowa State University offers UST operator training for operators in the state of Iowa and for those who have operations in Iowa. Iowa State University offers A/B and Class C operator training. The Iowa Department of Natural Resources has approved UST training offered by Iowa State University. See below for more information on each.

If you are an administrator/manager of an organization and would like to request access for users in your organization to complete training and access the training records for those individuals, complete the UST Company Request Form. 

A/B Operator Training

For those individuals who need to complete A/B operator training, complete the registration form. Upon review and approval, you will receive an email with instructions on accessing the training for A/B operator training.

  • Please note, there is no charge for the training if this is the first time you have completed the training. If you have previously completed the training, the cost to re-take the training is $100.00.

Class C Operator Training

For those individuals who need to complete Class C operator training, access the course catalog to purchase the training. Class C operator training is offered at $10 per person for Class C operators. Use the instructions below to purchase the course.

  • Locate the course in the course catalog and click Add to Cart
  • Once you have added the course(s) to your cart, do one of the following
  • If you are a new customer (never purchased from us before), click on Proceed to Checkout
    • As a new customer, complete the information to set up your account
    • If you are an existing customer, enter your email address and password under Returning Customers and click Login & Checkout
  • Complete the transaction - training is $10 / per person, payable with a credit card. Once the transaction is complete, you can start the training.

Manage Your Personal Information

Customers always have the option of inactivating or removing their account information from our databases if they decide they no longer wish to receive future communications or participate in any other part of our service. To do so, email ehstrain@iastate.edu. You will receive an email confirmation within two business days of your request.

Do you have questions about a course you are purchasing? Please use the list below or complete the Contact Us form if you know the selling department.

Contact:

Environmental Health and Safety

2408 Wanda Daley Drive | Ames, IA 50011-3602

515.294.5359 | ehstrain@iastate.edu

Return to the Learn@ISU Online Store main page.