About Learn@ISU Online Store

Privacy Statement

Environmental Health & Safety (EH&S) has created this statement to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website:

Kinds of Information We Collect From Our Customers

The personally identifiable information we collect facilitates the delivery of products and services to our customers. In providing these products and services, we require our customers to provide personally identifiable information such as company name, address, telephone number, etc. If a customer sends us personal correspondence, such as e-mails or letters, we may collect such information in a file specific to you.

How We Use the Information We Collect

We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, statistically analyze site usage, improve our content and product offerings, and customize our site's content and layout. We believe these uses allow us to improve our site and provide better service to our customers. We may occasionally use a customer's e-mail address and, in rare situations mailing address or phone number to contact a customer regarding administrative matters or notices. We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

Disclosure of Your Information

We respect our customers' privacy and, therefore, we will not sell or otherwise intentionally release any of our customers' personal information to any third party. We will, however, cooperate with all law enforcement inquiries. We will disclose any information about you to law enforcement or other government officials when required to comply with a court order or cooperate with law enforcement officials in the conduct of a criminal investigation. We will also disclose required customer information to comply with regulatory requirements.

Managing Your Personal Information

Customers always have the option of removing their contact information from our databases if they decide they no longer wish to receive future communications or to participate in any other part of our service. To do so, complete submitting the Contact Us form. We reserve the right to maintain training records to comply with regulatory requirements.

External Links

This site and the content may contain links to other websites. EH&S is not responsible for the privacy practices or the content of such websites.


This site has security measures to protect the loss, misuse, and alteration of the information under our control. We use industry-standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the internet.

Questions or Comments? Contact Us

Suppose you have any questions about this privacy statement or believe that EH&S acted in a manner inconsistent with this privacy statement. In that case, you may contact EH&S, Iowa State University, 2408 Daley Drive, Ames, IA 50011, 515-294-5359, or via e-mail at ehstrain@iastate.edu

EH&S reserves the right to amend this privacy statement at any time, without notice, and only the current privacy statement may be deemed effective.

We appreciate your questions and comments. Thank you for visiting our website.


Pricing Policy

Prices are subject to change without notice. The prices shown online supersede all previous prices. We reserve the right to correct misprints.


Refund Policy

Online course purchases are non-refundable after 90 days from the date of purchase. Once a course is listed as In Progress or Cancelled, it cannot be refunded or transferred. To receive a refund for any course not started within 90 days of purchase, complete and submit the Course Refund form within two business days before the expiration date. Credit will be issued as a refund to the credit card used to make the purchase. Complete and submit the Transfer Enrollment form to transfer enrollment from one participant to another. 

Classroom course purchases are non-refundable up to two business days before the day of the course. To receive a refund, complete the Course Refund form a minimum of two business days before the day of the course. Complete and submit the Transfer Enrollment form to transfer enrollment from one participant to another.

For purchases made through contracts, refer to individual contracts' refund, transfer, and cancellation terms.

Each training unit reserves the right and is responsible for refusing any refund where there has been an abuse of these policies. All refunds are handled at the discretion of each training unit management.


Non-Discrimination Policy

University Non-discrimination Statement

"Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran. Inquiries regarding non-discrimination policies may be directed to the Office of Equal Opportunity, Title IX/ADA Coordinator, and Affirmative Action Officer, 3350 Beardshear Hall, Ames, Iowa 50011, Tel. 515 294-7612, e-mail eooffice@iastate.edu."



Iowa State University, EH&S, and their employees assume no legal liability for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed or linked to this website. The information available on this website is not intended nor implied to be a substitute for professional medical advice or treatment.

EH&S assists the e-mail administrators at this site for the employees and students of Iowa State University. Any other correspondence will be answered as time is available. Iowa State University, EH&S, and their employees assume no legal liability for the accuracy, completeness, or usefulness of such assistance as it may apply to other institutions or situations. The information provided is for educational purposes only.

Content available through the Learn@ISU Online Store may be protected under U.S. and foreign copyright laws. Permission to reproduce copyrighted content is required, and access to some of this content is limited to Iowa State University computer locations. For more information about copyright privileges or content accessibility, call (515) 294-5359 or complete the Contact Us form.